Identity Verification

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Learn about identity verification requirements for compliance and security.

How It Works

When you add a receiver to your account, they will automatically receive a verification request via email or SMS (where applicable). The receiver must complete identity verification before they can receive payouts, but receiver accounts can still be added and managed while verification is pending.

Note: Receivers cannot receive payouts until they complete the identity verification process. This ensures compliance with regulatory requirements and protects all parties involved.

Why Identity Verification Matters

Comply with Regulations

Meet KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements

Prevent Fraud

Protect your business and customers from fraudulent activities

Build Trust

Create a secure environment for all parties involved in transactions

Reduce Risk

Minimize exposure to financial crimes and regulatory penalties

How Our Verification Process Works

Ipay Technologies Pty Ltd uses Sumsub, a leading identity verification provider, to ensure a secure and compliant onboarding experience. The process is fast, user-friendly, and meets global regulatory standards.

1

Submit Documents

Upload your verification documents through our Sumsub-powered interface. The system guides you through each step.

2

Automated Verification

Advanced AI and machine learning algorithms verify your documents instantly. Most verifications are completed in minutes.

3

Manual Review (If Needed)

If automated verification requires additional review, our 24/7 live support team will manually check your documents within minutes to hours.

4

Approval & Access

Once approved, you'll receive confirmation and full access to the platform features. You can start processing payments immediately.